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Customer Guarantee

Safe Shopping Guarantee

The ImageSunWear.com  Safe Shopping Guarantee protects you while you shop at ImageSunWear.com , so that you never have to worry about credit card safety.

We guarantee that every transaction you make at ImageSunWear.com will be safe. This means you pay nothing if unauthorized charges are made to your card as a result of shopping at ImageSunWear.com . See guarantee details below.

Why is ImageSunWear.com so safe?

Safe Technology: Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure online commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read as the information travels over the Internet.
We never see your complete credit card number, All Credit card numbers are held by Authorizenet.com (The credit Card Gateway company). Our database contains only your Name and address information. Each purchase you make you will be required to enter your credit card number...Safe, the less your credit card information is exposed the safer you are.
Still don't want to use your credit card on the Internet?

No problem. Just fill out our order form online. Enter only your card's last five digits and its expiration date. Once you have fully submitted your order, you will be prompted with a phone number that you can use to call in the rest of your card number.
Guarantee Details:

Under the Fair Credit Billing Act, your bank cannot hold you liable for more than $50 of fraudulent charges. If your bank does hold you liable for any of this $50, ImageSunWear.com will cover the entire liability for you, up to the full $50. ImageSunWear.com   will cover this liability only if the unauthorized use of your credit card resulted through no fault of your own from purchases made at ImageSunWear.com while using the secure server.
In the event of unauthorized use of your credit card, you must notify your credit card provider in accordance with its reporting rules and procedures.
The guarantee does not apply to purchases from third-party merchants who process their own credit card payments (such as Nordstrom, Eddie Bauer, and Spiegel).
Learn more about how ImageSunWear.com  protects your privacy.

ImageSunWear Payments Safety

ImageSunWear.com  Payments transactions for ImageSunWear.com  Products are covered up to $2,500 by our ImageSunWear.com  Guarantee. (Non-Payments purchases are covered only up to $250.).

Credit Card Declines

If we are unable to charge your card successfully for an ImageSunWear.com  Transtion, we will send an e-mail notification with a link to resubmit payment, at which time you can update your payment information or authorize another attempt to charge. We cannot re-try your credit card for you. If payment is unsuccessful more than once, or the order is more than 3 days old, the order will be canceled. If this occurs, please feel free to return to our store to place another order.

Updating a Card

If payment is successful, your card will be charged at the time of purchase. We have no means by which to alter the credit card for an ImageSunWear.com   order after it has been submitted. If there is any reason you need to have an order canceled, you will need to logon and check your order status, if the order is shipped you will be required to request a Return Merchansdise Authorization (RMA).

 


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491 E. Industrial Park Drive, Manchester, NH 03109 - Phone: Toll Free: 1-866-625-8901 - Local: 603-625-8901
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